Legal

Privacy Policy

Draft for review. This document is an editable template. It must be reviewed against the company's actual business practices and applicable UK requirements before publication. Items in [square brackets] need completing.

This policy explains how Master Roofing & Flat Roofing ("we", "us") collects and uses personal information when you use this website or contact us.

Who we are

Master Roofing & Flat Roofing is the data controller for information collected through this website. Contact: info@massterroofingflatroofing.co.uk. Registered details: [company name, number and address, if applicable].

Information we collect

Contact details you provide, such as your name, telephone number and email address.
Property details, such as postcode, town and address.
Information about your roof and any photographs you choose to send.
Technical information collected by necessary cookies and, with your consent, analytics cookies.

How we use your information

To respond to your enquiry and prepare a quotation (legitimate interests / steps prior to a contract).
To carry out and administer agreed work (contract).
To send marketing, only where you have opted in (consent).
To meet legal and accounting obligations (legal obligation).

Sharing

We do not sell your information. We may share it with service providers who help us run our business (for example email or hosting providers), under appropriate safeguards. [List processors once confirmed.]

Retention

We keep enquiry information for [period] and customer records for [period], unless a longer period is required by law.

Your rights

Under UK data protection law you have rights to access, correct, erase, restrict or object to the use of your information, and to data portability. You can withdraw consent at any time. To make a request, contact info@massterroofingflatroofing.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

See our cookie policy.

Last updated: [date].